Authorised Dealerships

Many of the suppliers that you may find on the Internet will not be an authorised dealer for the brand of equipment that they supply. Making sure that you are talking to an authorised dealer is the first step in the right direction. If a supplier is authorised by the manufacturer to supply and support their range of equipment they will normally have some degree of suitable infrastructure in place to support you.

There has been a number of companies spring up in the past few years that take advantage of being able to set up a presentable website quickly and start trading. Be aware! Just because their web site looks professional it may be that they don't have the necessary credentials to look after you properly.

If possible arrange a visit to the suppliers premises, this will give you real visibility of the operation and enable you to better judge the quality of support you are likely to receive. If the supplier is reluctant to allow a visit or tries to persuade you to see the equipment at a customers offices you may have cause for concern.

Does the dealership that you are considering have strong financial foundations? If unsure why not download a copy of their latest accounts from companies' house? This only costs a few pounds and gives you an instant insight into the company's financial strength.

Dealing with an authorised dealer will give you a number of reassurances with regard to the after sales support of the product however even authorised dealerships determine their own standards so your experience could still vary significantly from one to another.

If you are looking to buy or lease a Canon photocopier for example, give Canon head office a call to check that the supplier is in fact authorised, they will be happy to help. Logos or emblems that suggest that the provider is authorised may not be a sufficient guarantee.

If you are unsure as to whether your prospective supplier is in fact an authorised dealer we will be happy to provide you with the head office details of the manufacturer so that you can easily check.

Just complete our easy Dealer Check form: -